OUR TERMS AND CONDITIONS
APPOINTMENT HOLDING DEPOSITS
A holding deposit is required to make an appointment. This holding deposit ensures your commitment to the scheduled appointments.
The holding deposit will be refunded at your purchasing appointment, provided that you have completed both your photo shoot and purchasing appointment at the correctly scheduled time and date. Failure to attend or complete your scheduled appointment will result in the cancellation of any prize and the forfeiture of the holding deposit.
COMPETITIONS:
Entry is open only to persons 18 years and over, who are residents of Western Australia and have not won a competition, prize or promotional item, with Four Paws in the last 12 months.
First Prizes are valid for a period of 1 month from the date of draw. Consolation Prizes will have an 3 month expiry from the date of issue. Prizes are for domestic portraiture and can not be used for commercial photography. Prizes are non transferable, not exchangeable or redeemable in whole or in part for any cash equivalent.
GIFT cards/PROMOTIONAL VOUCHERS:
Must be redeemed by the holder prior to the expiry date, provided the holder has not redeemed a Competition Prize, Gift Card or Promotional Voucher with Four Paws in the last 12 months (date calculated from the previous sitting date) Prizes are for domestic portraiture and can not be used for commercial photography or extended family photo shoots. One voucher per household and they can not be combined. Vouchers and Gift Cards are valid for up to 6 people and 2 pets.
TRANSFERABLE:
Promotional Vouchers and Gift Cards are NON transferable. They are not exchangeable or redeemable in whole or in part for any cash equivalent. The vouchers and gift cards cannot be used in conjunction with any other offer, prize or promotion. Only one (1) Gift Card or Promotional voucher/card can be used at a time. You cannot use the gift card or promotional voucher to purchase products from any other photo sessions.
FACEBOOK COMPETITION:
By entering our Facebook competition, the entrant acknowledges that the promotion is in no way sponsored, endorsed, administered by or associated with, Facebook in any way.
ARTISTIC CONTROL:
Four Paws reserves artistic control over the design and content of each photoshoot. We may, at our discretion, decline to create certain types or styles of photography. We reserve the right to refuse to produce images at some sizes or combinations of sizes if we believe such images would or could be detrimental to our reputation as a professional studio or as professional photographers.
Clients should discuss their requirements with the studio prior to the photoshoot.
REFUSAL OF SERVICE:
Four Paws reserves the right to refuse service if in our opinion the provision of service is likely to cause or has caused disruption to either staff members or the normal operation of business.
WHOLE FAMILY POLICY:
Four Paws reserves the right to refuse service if the entire family does not attend the photographic shoot.
APPOINTMENT RESCHEDULE POLICY:
Gift Cards and Promotional Vouchers entitle the holder to a SINGLE APPOINTMENT ONLY. Once made, an appointment can not be rescheduled and the Gift Card or Promotional Voucher is deemed to have been used in full at that original appointment time and date.
*NOTE: In exceptional circumstances, management may, at their sole discretion, reschedule an appointment and carry forward the Gift Card and holding fee / deposit
NO SHOW POLICY:
Non attendance (NO SHOW) at an appointment without notice, will result in the forfeiture of the holding deposit. The Gift Card or Promotional Voucher is then deemed to have been used in full.
COPYRIGHT:
Unrestricted Copyright to all images created during the photo shoot that forms part of the Gift Certificate or Promotional Voucher or Referral Voucher is deemed to belong solely to Four Paws
REFUNDS:
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem.
This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.
If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement. Please keep your proof of purchase—e.g. your receipt.
